Axos Bank’s customer service number is 1-888-502-2967, available 24 hours a day, 7 days a week, 365 days a year. As a fully online bank, Axos has no branches — all support is delivered by phone, chat, and secure message.
Axos Bank Contact Options
| Channel | Contact | Hours |
|---|---|---|
| Phone | 1-888-502-2967 | 24/7, 365 days |
| Lost/stolen card | 1-888-502-2967 | 24/7 |
| Live chat | axosbank.com / app | Extended hours |
| Secure message | Online banking | 24/7 send; 1–2 day reply |
| Branches | None | N/A |
24/7 Support: Axos vs Traditional Banks
| Bank | Phone Hours | 24/7? |
|---|---|---|
| Axos | 24/7 | ✅ |
| Ally | 24/7 | ✅ |
| SoFi | 24/7 | ✅ |
| Schwab | Mon–Fri extended | ❌ |
| Chase | Extended hours | ❌ |
| BMO | Mon–Fri 7AM–9PM CT | ❌ |
| Citizens | Mon–Fri 7AM–10PM ET | ❌ |
Related Guides
- Axos Bank hours 2026 — 24/7 online banking, no branches
- Axos Bank fees 2026 — $0 monthly, unlimited ATM reimbursement
- Axos Bank routing number 2026 — 122287251
- Axos Bank vs Schwab 2026 — online bank comparison
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