Citi Bank branches are typically open Monday through Friday from 9:00 AM to 5:00 PM, with Saturday hours available at select locations. With only about 650 branches concentrated in 12 states, Citi relies heavily on its mobile app and the 65,000+ Allpoint ATM network to serve customers nationwide.

If you’re not near a Citi branch, Citi’s mobile banking and the Allpoint ATM network cover most everyday needs.

Standard Citi Bank Hours

Most Citi branches follow this schedule, though individual locations vary based on local demand and the type of facility:

Day Typical Hours Notes
Monday 9:00 AM – 5:00 PM Standard banking day
Tuesday 9:00 AM – 5:00 PM Standard banking day
Wednesday 9:00 AM – 5:00 PM Standard banking day
Thursday 9:00 AM – 5:00 PM Standard banking day
Friday 9:00 AM – 5:00 PM Some locations until 6:00 PM
Saturday 9:00 AM – 2:00 PM Select locations only
Sunday Closed ATMs available 24/7

Citi Branch Coverage by State

Citi’s branch network is significantly smaller than Chase or Bank of America, concentrated in major metro areas:

State/Region Major Cities Covered
New York NYC (largest presence), Albany, Buffalo
California Los Angeles, San Francisco, San Diego, San Jose
Florida Miami, Fort Lauderdale, Tampa, Orlando
Illinois Chicago metro area
New Jersey Newark, Jersey City, Bergen County
Texas Houston, Dallas, San Antonio
Washington DC / Maryland / Virginia DC metro area
Nevada Las Vegas
Connecticut Stamford, Hartford
South Dakota Sioux Falls (administrative only)

If you live outside these states, Citi operates as a de facto online bank for you — all account management happens through the Citi Mobile app, citibank.com, and the Allpoint ATM network.


Citi Bank Holiday Hours 2026

Citi closes for all 11 federal bank holidays. Branches are closed; ATMs remain operational.

Holiday 2026 Date Branches
New Year’s Day January 1 Closed
Martin Luther King Jr. Day January 19 Closed
Presidents Day February 16 Closed
Memorial Day May 25 Closed
Juneteenth June 19 Closed
Independence Day July 4 Closed
Labor Day September 7 Closed
Columbus Day October 12 Closed
Veterans Day November 11 Closed
Thanksgiving Day November 26 Closed
Christmas Day December 25 Closed

Important: Electronic transfers (ACH) and wire transfers submitted on bank holidays are processed the next business day. Citi ATMs accept deposits and withdrawals 24/7 regardless of holiday status.


24/7 Banking Options When Branches Are Closed

Citi customers can handle most banking tasks outside branch hours:

Task How to Do It 24/7
ATM withdrawals 65,000+ Allpoint ATMs (free for all Citi accounts) + Citi-branded ATMs
Check balances Citi Mobile app or citibank.com
Transfer money Citi Mobile app — internal transfers are instant
Send via Zelle Citi Mobile app — available 24/7
Deposit a check Citi Mobile Deposit (see Citi mobile deposit limits)
Report fraud Call 1-800-374-9700 — Citi customer service is 24/7
Lock/unlock debit card Citi Mobile app → Card Controls

Tips for Visiting a Citi Branch

Shortest wait times: Tuesday through Thursday, 10 AM to 2 PM. Mondays are typically the busiest day, and end-of-month dates see higher traffic due to payroll and rent cycles.

What to bring for in-branch services:

  • Government-issued photo ID (driver’s license or passport)
  • Your Citi account number or debit card
  • Social Security number for account changes or new account opening

Branch-only services: Some transactions require a branch visit — including notary services, safe deposit box access, large cash deposits or withdrawals, and certain wire transfer requests above online limits.


Finding a Citi Branch or ATM

Use these tools to locate the nearest open branch:

  • Citi Branch Locator: citibank.com → “Locations” shows hours, services, and directions
  • Allpoint ATM Locator: allpointnetwork.com or the Allpoint app — find 65,000+ fee-free ATMs
  • Google Maps: Search “Citibank near me” for real-time hours based on your location

See the full Citibank guide for Citi fees, ATM limits, and routing numbers by state.

WealthVieu
Written by WealthVieu

WealthVieu researches and writes data-driven personal finance guides using primary sources including the IRS, Bureau of Labor Statistics, Federal Reserve, and Census Bureau.

The content on Wealthvieu is for informational purposes only and should not be considered financial, tax, or investment advice. Consult a qualified professional before making financial decisions. Full disclaimer · Editorial policy