Citizens Bank is one of the largest regional banks in the Northeast, with 1,000+ branches across 14 states from New England to the Mid-Atlantic and Midwest. Its One Deposit Checking requires only one deposit per month to waive the $9.99 fee. For savings, Citizens Access (online division) pays 4.50%+ APY — far above the 0.01% paid by branch savings accounts.
Citizens Bank is best for: Northeast and Mid-Atlantic customers who want branch access and plan to use Citizens Access for competitive savings rates.
Citizens Bank at a Glance
| Feature | Details |
|---|---|
| Headquarters | Providence, RI |
| Assets | ~$225 billion |
| Branches | 1,000+ in 14 states |
| ATMs | 3,100+ in-network |
| FDIC insured | Yes (Citizens Bank N.A.) |
| Standard savings APY | 0.01% |
| Citizens Access savings APY | 4.50%+ |
Checking Accounts
One Deposit Checking (Flagship)
- Monthly fee: $9.99
- Fee waiver: Any one qualifying deposit per month (payroll, direct deposit, government benefits)
- Minimum balance: $0
- Overdraft fee: $35 per item
- Best for: Most customers — easy waiver, full features
EverValue Checking
- Monthly fee: $10
- Fee waiver: None (always $10/month)
- Overdraft fee: $0 — transactions declined when insufficient funds
- Best for: Customers who want guaranteed no overdraft fees
Citizens Quest Checking
- Monthly fee: $25
- Fee waiver: $25,000 in combined Citizens accounts
- Benefits: Interest on checking, higher ATM reimbursements, better savings rates
- Best for: Higher-balance customers seeking relationship benefits
Savings Accounts
Standard Savings: 0.01% APY — not competitive.
Citizens Access High Yield Savings: 4.50%+ APY — competitive, online only.
Citizens Quest Savings: slightly above standard but still well below Citizens Access.
Citizens Access: Online Savings Division
Citizens Access is available nationwide (all 50 states) with:
- 4.50%+ APY on high-yield savings
- $0 monthly fee
- $0 minimum balance
- FDIC insured through Citizens Bank N.A.
- Linked to external checking via ACH (1–3 business days)
- CDs available at competitive rates
ATM Network
Citizens Bank has 3,100+ ATMs in its branch network. Out-of-network ATM fee: $3 per transaction. Citizens does not offer ATM fee reimbursement on standard accounts. Quest and Private Client tiers include some reimbursement.
Citizens Bank vs. TD Bank
| Feature | Citizens One Deposit | TD Bank Complete |
|---|---|---|
| Monthly fee | $9.99 | $15 |
| Fee waiver | One deposit/month | $100 min balance |
| Overdraft fee | $35 | $35 |
| ATMs | 3,100+ | 1,300+ |
| Branches | 1,000+ (14 states) | 1,100 (Northeast + FL) |
| Savings APY | 0.01% (Access: 4.50%) | 0.01% |
Citizens has a slight ATM advantage and easier fee waiver. TD Bank has extended hours (many locations open 7 days).
Who Citizens Bank Is Best For
- New England, Mid-Atlantic, and Midwest customers needing branch access
- Those who can meet the one-deposit-per-month waiver easily
- Customers willing to pair Citizens checking with Citizens Access for 4.50%+ APY savings
- Those who prefer a regional bank over a national mega-bank
See also: Citizens checking account | Citizens savings account | Citizens routing number | Citizens vs. TD Bank
The content on Wealthvieu is for informational purposes only and should not be considered financial, tax, or investment advice. Consult a qualified professional before making financial decisions. Full disclaimer · Editorial policy