Fidelity phone support and chat are available 24/7 at 1-800-343-3548. Fidelity’s 200+ investor centers are open Monday–Friday, typically 9:00 AM–5:00 PM local time. The Fidelity mobile app and online banking are always available.
Fidelity Hours at a Glance
| Service | Hours | Notes |
|---|---|---|
| Phone — 1-800-343-3548 | 24/7 | Banking + brokerage + CMA |
| Chat (web and app) | 24/7 | Live agents, not just a bot |
| Mobile app | 24/7 | iOS and Android |
| Online banking (fidelity.com) | 24/7 | — |
| Investor centers (weekdays) | ~9:00 AM–5:00 PM local | Varies by location |
| Investor centers (Saturday) | Select locations | Check locator |
| Investor centers (Sunday) | Closed | — |
| Federal holidays | Phone/chat 24/7; centers may close | ACH delayed 1 day |
Investor Center Hours
Fidelity’s investor centers are not bank teller branches — they are investment consulting offices that can also assist with CMA questions.
| Day | Typical Hours |
|---|---|
| Monday–Friday | 9:00 AM–5:00 PM local time |
| Saturday | Some locations, limited hours |
| Sunday | Closed |
| Federal holidays | Closed |
Find your nearest investor center hours at fidelity.com/customer-service/investor-centers.
2026 Holiday Schedule
| Holiday | 2026 Date | Phone/Chat | Investor Centers | ACH |
|---|---|---|---|---|
| New Year’s Day | Jan 1 | 24/7 | Closed | Delayed |
| MLK Day | Jan 19 | 24/7 | Closed | Delayed |
| Presidents’ Day | Feb 16 | 24/7 | Closed | Delayed |
| Memorial Day | May 25 | 24/7 | Closed | Delayed |
| Independence Day | Jul 4 | 24/7 | Closed | Delayed |
| Labor Day | Sep 7 | 24/7 | Closed | Delayed |
| Thanksgiving | Nov 26 | 24/7 | Closed | Delayed |
| Christmas | Dec 25 | 24/7 | Closed | Delayed |
What You Can Do in the Fidelity App 24/7
| Task | Available 24/7 |
|---|---|
| Check CMA balance | ✅ |
| Transfer between Fidelity accounts | ✅ |
| ACH to/from external bank | ✅ |
| Mobile check deposit | ✅ |
| Initiate wire transfer (outgoing, $10 fee) | ✅ |
| Freeze/unfreeze debit card | ✅ |
| View ATM reimbursements | ✅ |
| Pay bills | ✅ |
Fidelity vs Competitor Hours
| Bank | Phone | 24/7? | Physical Locations |
|---|---|---|---|
| Fidelity | 1-800-343-3548 | ✅ | 200+ |
| Schwab | 1-800-515-2157 | ✅ | 400+ |
| Ally | 1-877-247-2559 | ✅ | None |
| Discover | 1-800-347-7000 | ✅ | None |
| Marcus | 1-833-646-1688 | ❌ | None |
| SoFi | 1-855-456-7634 | ❌ | None |
Related Guides
- Fidelity customer service 2026 — 1-800-343-3548, chat, investor centers
- Fidelity fees 2026 — $0 monthly, unlimited ATM reimbursement
- Fidelity routing number 2026 — 101205681
- Fidelity vs Schwab 2026 — hours, fees, and FDIC compared
The content on Wealthvieu is for informational purposes only and should not be considered financial, tax, or investment advice. Consult a qualified professional before making financial decisions. Full disclaimer · Editorial policy