SoFi Bank’s phone support hours are Monday–Thursday 5:00 AM–7:00 PM PT and Friday–Sunday 5:00 AM–5:00 PM PT. The SoFi mobile app and online banking are available 24/7. SoFi is a fully online bank — there are no physical branches.

SoFi Hours at a Glance

Service Hours Notes
Phone — 1-855-456-7634 Mon–Thu 5AM–7PM PT; Fri–Sun 5AM–5PM PT
Mobile app 24/7 iOS and Android
Online banking (sofi.com) 24/7
In-app chat Extended hours Via app → Help
Help Center 24/7 (self-service) support.sofi.com
Physical branches None

SoFi Phone Support Hours by Day

Day Hours (Pacific Time) Eastern Time Equivalent
Monday 5:00 AM – 7:00 PM 8:00 AM – 10:00 PM
Tuesday 5:00 AM – 7:00 PM 8:00 AM – 10:00 PM
Wednesday 5:00 AM – 7:00 PM 8:00 AM – 10:00 PM
Thursday 5:00 AM – 7:00 PM 8:00 AM – 10:00 PM
Friday 5:00 AM – 5:00 PM 8:00 AM – 8:00 PM
Saturday 5:00 AM – 5:00 PM 8:00 AM – 8:00 PM
Sunday 5:00 AM – 5:00 PM 8:00 AM – 8:00 PM

SoFi Holiday Hours

SoFi’s app and online banking are always available. Phone support may be reduced on federal holidays:

Holiday 2026 Date Phone App
New Year’s Day Jan 1 Limited 24/7
MLK Day Jan 19 Normal 24/7
Presidents’ Day Feb 16 Normal 24/7
Memorial Day May 25 Limited 24/7
Independence Day Jul 4 Limited 24/7
Labor Day Sep 7 Limited 24/7
Thanksgiving Nov 26 Limited 24/7
Christmas Dec 25 Limited 24/7

For time-sensitive transactions on holidays, use the SoFi app or sofi.com. ACH transfers initiated on federal holidays will settle the following business day.


What You Can Do in the SoFi App 24/7

SoFi’s app handles nearly all banking tasks without needing to call:

Task Available 24/7
Check balances
Transfer between SoFi accounts
Send/receive Zelle ($500/day)
ACH transfer to/from external bank
Mobile check deposit
Freeze/unfreeze debit card
Pay bills
View statements

WealthVieu
Written by WealthVieu

WealthVieu researches and writes data-driven personal finance guides using primary sources including the IRS, Bureau of Labor Statistics, Federal Reserve, and Census Bureau.

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