Synchrony Bank’s customer service number is 1-866-226-5638. Phone hours are Monday–Friday 8:00 AM–10:00 PM ET and Saturday 8:00 AM–5:00 PM ET. Synchrony is closed on Sundays.
Synchrony Bank Contact Options
| Channel | Contact | Hours |
|---|---|---|
| Phone | 1-866-226-5638 | Mon–Fri 8AM–10PM ET; Sat 8AM–5PM ET |
| Chat | synchronybank.com / app | Mon–Fri business hours |
| Secure message | Online banking | 24/7 send; 1–2 day reply |
| Lost/stolen card | 1-866-226-5638 | 24/7 |
| Sunday | App only | No phone/chat |
| Branches | None | N/A |
Synchrony vs Competitors: Weekend Support
| Bank | Saturday | Sunday |
|---|---|---|
| Synchrony | ✅ 8AM–5PM ET | ❌ Closed |
| AmEx HYSA | ✅ 24/7 | ✅ 24/7 |
| Marcus | ✅ Limited | ❌ |
| Ally | ✅ 24/7 | ✅ 24/7 |
| Axos | ✅ 24/7 | ✅ 24/7 |
Synchrony’s lack of Sunday phone support is a notable limitation vs Ally and AmEx, which both offer 24/7 availability.
Related Guides
- Synchrony Bank hours 2026 — Mon–Sat hours, no Sunday phone
- Synchrony Bank savings rate 2026 — ~4.50% APY
- Synchrony Bank ATM limit 2026 — $1,000/day, Allpoint
- Synchrony Bank vs Marcus 2026 — savings comparison
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