Synchrony Bank’s customer service number is 1-866-226-5638. Phone hours are Monday–Friday 8:00 AM–10:00 PM ET and Saturday 8:00 AM–5:00 PM ET. Synchrony is closed on Sundays.

Synchrony Bank Contact Options

Channel Contact Hours
Phone 1-866-226-5638 Mon–Fri 8AM–10PM ET; Sat 8AM–5PM ET
Chat synchronybank.com / app Mon–Fri business hours
Secure message Online banking 24/7 send; 1–2 day reply
Lost/stolen card 1-866-226-5638 24/7
Sunday App only No phone/chat
Branches None N/A

Synchrony vs Competitors: Weekend Support

Bank Saturday Sunday
Synchrony ✅ 8AM–5PM ET ❌ Closed
AmEx HYSA ✅ 24/7 ✅ 24/7
Marcus ✅ Limited
Ally ✅ 24/7 ✅ 24/7
Axos ✅ 24/7 ✅ 24/7

Synchrony’s lack of Sunday phone support is a notable limitation vs Ally and AmEx, which both offer 24/7 availability.


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