General liability insurance is the first policy most small businesses need — it covers the most common catastrophic risk every business faces: someone getting hurt or their property being damaged because of your work. A basic $1M/$2M policy costs most small businesses $400–$1,500 per year. Without it, a single lawsuit can cost more than most small businesses earn in a year.
What GL Insurance Covers
Bodily Injury
If a third party (client, customer, vendor, delivery person) is physically injured in connection with your business, GL covers:
- Their medical expenses
- Your legal defense costs
- Settlements or court-awarded judgments
Example: A client visits your office and trips on a loose rug, breaking their wrist. Your GL policy pays their $12,000 medical bill and any injury lawsuit costs.
Property Damage
If your business operations damage someone else’s property:
- The cost to repair or replace damaged property
- Legal defense if they sue
Example: You’re a plumber working at a client’s home. You accidentally crack a foundation pipe, causing $8,000 in water damage. GL covers the repair.
Personal and Advertising Injury
Claims arising from your business communications:
- Libel or slander in business statements
- Copyright infringement in advertising
- Wrongful eviction (for landlords)
- False arrest claims
Example: A competitor sues claiming your online advertising defamed their products. GL covers your legal defense.
What GL Insurance Does NOT Cover
Understanding the exclusions is just as important as knowing what’s covered:
| Not Covered | What Covers It Instead |
|---|---|
| Your own employees’ injuries | Workers’ compensation |
| Your own property damage | Commercial property insurance |
| Your professional mistakes or advice | Professional liability (E&O) |
| Sexual misconduct claims | Employment practices liability (EPLI) |
| Intentional acts | Nothing (intentional harm is never covered) |
| Auto accidents | Commercial auto insurance |
| Pollution claims | Environmental liability |
| Cyber attacks | Cyber liability insurance |
How Much GL Insurance Do You Need?
Standard GL policies have two limits:
Per-occurrence limit: Maximum the policy pays for any single claim. Most common: $1,000,000.
Aggregate limit: Maximum paid across all claims in a policy year. Most common: $2,000,000.
Most clients and landlords require at least $1M/$2M. Contract work for government agencies or large corporations may require $2M/$4M. If your work involves high-risk activities (roofing, electrical, structural work), consider higher limits.
Additional insured: Clients often ask to be added as “additional insured” on your GL policy — meaning their name appears on your policy and they’re protected from claims arising from your work for them. This is typically free or low-cost to add.
GL Insurance Costs by Business Type
| Business Type | Typical Annual Premium |
|---|---|
| Solo consultant/freelancer | $400–$700 |
| Marketing/design agency | $500–$1,200 |
| IT/software contractor | $600–$1,500 |
| Real estate agent | $500–$900 |
| Retail store | $800–$2,000 |
| Restaurant | $1,500–$4,000 |
| General contractor | $1,500–$5,000+ |
| Landscaping/cleaning service | $800–$2,500 |
Premiums are calculated based on revenue, payroll, business activity, location, and claims history.
How to Get General Liability Insurance
Option 1 — Online business insurance platforms: Hiscox, Next Insurance, Thimble, and Coverdash let you get a quote and buy coverage online in minutes. Policies start same-day. Certificates of insurance are downloadable immediately.
Option 2 — Insurance agent/broker: An independent agent can shop multiple insurers and find the best rate for your specific business. Better for complex businesses, high-risk industries, or coverage above $1M/$2M.
Option 3 — Bundle in a BOP: A Business Owner’s Policy (BOP) combines GL and commercial property for about 20–30% less than buying both separately — the standard approach for most small businesses.
- Business Owner’s Policy (BOP) — bundles GL and commercial property at a discount
- Professional Liability Insurance — for claims that your work caused financial harm
- Small Business Insurance Hub — compare all coverage types
- Business Formation — insurance requirements depend on your business structure
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