Merrill Edge’s customer service number is 1-877-653-4732. Hours are Monday–Friday 8:00 AM–8:00 PM ET and Saturday 8:00 AM–5:00 PM ET. Merrill Edge clients can also visit any of Bank of America’s 3,800+ branches for in-person help with their brokerage accounts.

Merrill Edge Customer Service Number

Service Phone Number Hours (ET)
General brokerage support 1-877-653-4732 M–F 8 AM–8 PM, Sa 8 AM–5 PM

For online support, go to merrilledge.com/contact-us.

How to Reach a Live Person at Merrill Edge

Call 1-877-653-4732 during business hours. For access to account information outside of hours, the automated phone system is available 24/7. Have your account number and Social Security number ready for identity verification.

What to Have Ready Before You Call

  • Account number
  • Last four digits of your Social Security number
  • Transaction or trade details (if disputing an order or charge)

Use the App Instead of Calling

The Merrill Edge mobile app handles many requests:

  • Check balances and portfolio performance
  • Place and review trades
  • Send secure messages to support
  • View research and market data

For more on Merrill Edge accounts and fees, see the Merrill Edge guide.

WealthVieu
Written by WealthVieu

WealthVieu researches and writes data-driven personal finance guides using primary sources including the IRS, Bureau of Labor Statistics, Federal Reserve, and Census Bureau.

The content on Wealthvieu is for informational purposes only and should not be considered financial, tax, or investment advice. Consult a qualified professional before making financial decisions. Full disclaimer · Editorial policy