Citizens Bank branches are typically open Monday–Friday 9:00 AM–5:00 PM and Saturday 9:00 AM–12:00 PM. Branches are closed Sundays. Phone support (1-800-922-9999) is extended — Mon–Fri 7AM–10PM ET and Saturday–Sunday 9AM–7PM ET.
Citizens Bank Hours Summary
| Service | Hours | Notes |
|---|---|---|
| Branch (weekdays) | 9:00 AM – 5:00 PM ET | Varies by location |
| Branch (Saturday) | 9:00 AM – 12:00 PM ET | Most locations |
| Branch (Sunday) | Closed | — |
| Drive-through (weekdays) | 8:30 AM – 5:30 PM ET | Varies |
| Phone — 1-800-922-9999 | Mon–Fri 7AM–10PM ET | Sat–Sun 9AM–7PM ET |
| ATMs | 24/7 | ~3,300 + 55,000+ Allpoint |
| Online/app banking | 24/7 | — |
2026 Holiday Schedule
| Holiday | 2026 Date | Branch | Phone |
|---|---|---|---|
| New Year’s Day | Jan 1 | Closed | Limited |
| MLK Day | Jan 19 | Closed | Limited |
| Presidents’ Day | Feb 16 | Open | Normal |
| Memorial Day | May 25 | Closed | Limited |
| Independence Day | Jul 4 | Closed | Limited |
| Labor Day | Sep 7 | Closed | Limited |
| Columbus Day | Oct 12 | Open | Normal |
| Veterans Day | Nov 11 | Open | Normal |
| Thanksgiving | Nov 26 | Closed | Limited |
| Christmas | Dec 25 | Closed | Limited |
Related Guides
- Citizens Bank customer service 2026 — 1-800-922-9999, extended hours
- Citizens Bank fees 2026 — $9.99/month, overdraft, ATM fees
- Citizens Bank ATM limit 2026 — $500/day, 3,300 ATMs
- Citizens Bank routing number 2026 — by state
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