Regions Bank’s customer service number is 1-800-734-4667. Phone support is available Monday–Friday 6:00 AM–8:00 PM CT and Saturday–Sunday 8:00 AM–5:00 PM CT. Regions also offers in-app chat, 1,300+ branch locations, and 24/7 emergency card support.

Regions Bank Contact Options

Channel Contact Hours
Phone 1-800-734-4667 Mon–Fri 6AM–8PM CT; Sat–Sun 8AM–5PM CT
Lost/stolen card 1-800-734-4667 24/7
Online chat regions.com Extended hours
In-app chat Regions app Extended hours
Branches ~1,300 locations Varies (typically M–F 9AM–5PM)
Secure message Online banking 24/7 send; reply 1–2 days
Social media @RegionsBank Business hours

Phone Support Hours (CT)

Day Hours
Monday 6:00 AM – 8:00 PM
Tuesday 6:00 AM – 8:00 PM
Wednesday 6:00 AM – 8:00 PM
Thursday 6:00 AM – 8:00 PM
Friday 6:00 AM – 8:00 PM
Saturday 8:00 AM – 5:00 PM
Sunday 8:00 AM – 5:00 PM

Regions does not offer 24/7 live phone support. For Eastern Time customers, the phone line closes at 9 PM ET on weekdays and 6 PM ET on weekends.


What Regions Phone Support Handles

  • Account balances and transaction history
  • Debit card freeze, replacement, PIN reset
  • Wire transfer initiation and status
  • Direct deposit setup assistance
  • Overdraft fee waiver requests
  • Dispute a charge or report fraud
  • Account opening questions
  • Loan and mortgage inquiries

Regions Branch Network

With ~1,300 branches across 15 states, Regions has one of the largest physical networks among US regional banks. Branches can handle all banking tasks including:

  • Account opening and closing
  • Cash deposits and withdrawals
  • Cashier’s checks and money orders
  • Notary services
  • Safe deposit box access
  • Mortgage and loan consultations

Find your nearest branch: regions.com/branch-atm-locator


Freeze or Replace Your Debit Card

In the app (fastest):

  1. Open the Regions app → tap Card Controls
  2. Toggle Lock Card to freeze instantly
  3. To report lost/stolen: tap Report Lost/Stolen Card

By phone: Call 1-800-734-4667 (24/7 for card emergencies)


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